Privacy Notice

Who I am

My name is Will Helton and I run a freelance translation and small business development business in the United Kingdom. You may contact me in my capacity as the data controller through the contact page of this website.

Why I process your personal data

The security and privacy of your personal data is very important to me. I collect, store and use your personal data only to submit a quote, to provide a translation or other business or language service you have ordered, for internal record keeping or to comply with legal provisions. If you contact me via the contact page on this website, your personal data will be stored on my system for the purpose of communicating and doing business with you. I do not sell or otherwise disclose any information provided to me.

What personal data I collect

Personal data I process may include your name, job title, postal address, telephone number, email address(es), and tax or accounting information. I only process special categories of personal data if you send them to me for the specific purpose of doing business with me. I also sometimes use text or photos in tweets.

Website tracking

You may use this website without disclosing personal data. I do not analyse website traffic using data collection technology such as Google Analytics or cookies. However, most web browsers automatically store cookies, but you can usually choose to accept or decline them.

Legal grounds for processing personal data

The legal basis for processing your data is to perform a translation or other language or business service you have ordered or to take any required steps to perform a contract for a translation or other language or business service. This also applies if you perform a service for me. The legal basis for processing special categories of personal data is your explicit consent for me to work on the project in question.

Disclosure of personal data to third parties

In the event that I send a text for revision to a colleague, I will anonymise that text. Therefore your personal data will not be disclosed in any way.

Please note that other third parties such as my accountant and the providers of my cloud backup, website and email hosting services may have access to your personal data. All these parties are compliant with the EU General Data Protection Regulation or in the case of US companies are self-certified under US Privacy Shield provisions.

How long I keep your personal data

I keep personal data in connection with services rendered for at least 5 years after the end of the relevant tax year to comply with UK tax regulations. If personal data is part of a translation, I will keep such personal data for at least 10 years.

For services which I have received I keep personal data for at least 5 years.

My email communication history can be traced back to 2010, but not longer.

Your data access rights

You have the right to request from me, any time and free of charge, to receive a copy of the personal data which I have stored, have them rectified or erased. I will take action promptly and in any event within 4 weeks of receipt of your request.

Your rights to file a complaint

Please do not hesitate to contact me if you have concerns about how I process your personal data. You are also entitled to file a complaint with the Information Commissioner’s Office (ICO) or the relevant authority in the country where you live.

This Privacy Notice was updated in May 2018. I will review and update it as required.